Which Water Filter Are You Using?


Tap Water Filters

Outdoor Water Filters

HealthSpring Alkaline Water Filters

Watero Smart Water Dispenser Cartridge Replacements

Watero water filter uses 4 layers of cartridge filtration system and 1 layer of UV Disinfection.

While the UV disinfection system requires no maintenance, the filter cartridges require only simple replacements at intervals of 9 months (for cartridges 1 & 2) and 18 months (for cartridges 3 & 4).


Compared to other water filters and dispensers in the industry, Watero is easy to clean and maintain.

All you need to do is:

  1. Purchase all 4 filter cartridges from our eShop or any Bacfree showroom near you
  2. Remove the filter cartridges from Watero water filter to be changed
    *Filter cartridges 1 & 2 need to be changed at 9 month intervals, filter cartridges 3 & 4 need to be changed at 18 month intervals
  3. Replace the filter cartridges with the new filter cartridges at their respective slots
  4. Flush the water filter system by filling up the water tank twice in Watero with the drainage tube at the back opened.
    *Flushing should also be done for newly received Watero product

To help you understand better, we prepared a step-by-step video for you to see how Watero maintenance and startup works!

Polypropylene (T1)

  • Filter Lifespan – 6 – 9 months or 1500 litres
  • Filter Type
    • Filters impurities larger than 5 microns. Removes sediment like sand, rust and other large particles.

Pre-activated Carbon (T2)

  • Filter Lifespan – 6 – 9 months or 1500 litres
  • Filter Type
    • Absorbs colours, odours, chlorine, organic mattersand others.

RO Membrane (T3)

  • Filter Lifespan – 12 – 18 months or 3000 litres
  • Filter Type
    • Filters impurities sized up to 0.0001 microns. Removes harmful substances, heavy metals, bacteria, viruses and others.

Post-activated Carbon (T4)

  • Filter Lifespan – 12 – 18 months or 3000 litres
  • Filter Type
    • Further absorbs and removes odours, improves taste.

BS-Series Tap Water Filter Element Replacements

Cleaning and maintaining a BS-series water filter is easy and straightforward.

To keep the filtered water clean and healthy, clean the filter element once a week. How to clean it? It’s a pretty simple process:

Step 1
Simply unscrew/turn the cap of the filter (doesn’t require any tools). This will allow you to remove the filter by simply unscrewing/turning it.

This is how your filter element will look after one week of usage.

Step 2

When you receive your new BS-series water filter, you will also get a special sponge provided for washing the surface of the filter element. Use the sponge to clean the filter element with water.

Step 3

After the element is clean, replace it into the water filter by screwing/turning it back into the water filter cap and housing. Your filter element is now clean and ready to be used.

After every 1 year, or 5,000 litres of usage, the filter element needs to be replaced. Simply buy a new filter element from Bacfree and replace the old filter and you’re good to go!

We have also prepared a video below to help guide you better in your filter cleaning and maintenance process!

Swiss Tech Filter Element (Swiss-made)

  • Filter lifespan – 12 months or 5000 litres
  • Filtration rating – as small as 0.2 microns
  • Reduces turbidity – >99.99%
  • Removes pathogens – >99.99%
    • coli
    • Serratia marcescens
    • Coliform
    • Cryposporidium
    • Vibro cholerae
    • Giardia
    • Salmonella typhi
  • Reduces chlorine (2ppm) – >97%
  • Reduces lead particles (150ppb) – >95%

ER-Series Outdoor Water Filter Media Replacements

The filters for ER-Series are easy to maintain with a DIY backwash system that cleans the filter without the need for cartridge replacement or maintenance cost.

Depending on usage and water condition, just backwash once a week.


The valves on the water filter are labelled 1, 2, and 3 so that you can refer to them easily.

To do a backwash,

Step 1: Close Valve 2
Step 2: Close Valve 1
Step 3: Open Valve 3
Step 4: Flush out the accumulated sediments and rust until it is clear
Step 5: Close Valve 3
Step 6: Open Valve 1
Step 7: Open Valve 2


We prepared a video for you so that you can understand better, check it out!

As for the filtration media, the carbon layers should be replaced every 5 years.

And the Anthracite, Quartz Sand and Special Stone layers should be replaced every 10 years.

Carbon Layer

  • Lifespan – 5 years
  • Media to change – Granulated activated carbon
  • Media performance – Removes:
    • Foul taste
    • Chlorine
    • Colour
    • Organic Chemicals

Full Media

  • Lifespan – 10 years
  • Media to change
    • Granulated activated carbon
    • Anthracite
    • Fine Quartz
    • Medium Quartz
    • Coarse Quartz
    • Special Stone
  • Media performance – Removes:
    • Sediment
    • Colour
    • Chlorine
    • Suspended solids up to 5 microns

The schedule an appointment to change your filter, call us now

HealthSpring Alkaline Water Filter Media Replacements

HealthSpring Alkaline Water Filters have their own self-cleaning system, so you don’t have to worry about cleaning the filters.

The filters have a lifespan of 12,000 litres, or 18 months (whichever comes first). So when the time comes, just order a new set of filters and change the filters and you’re good to go!

3-stage Quick Change

3 stage
    • Filter Lifespan – 9 months
    • Filter Type
      • Carbon (5 microns)
      • PP (5 microns)
      • PP (1 micron)
    • Filter Performance – Removes:
      • Chlorine
      • Sediments
      • By-products of chlorination
      • Rust and others
    • Filter Lifespan – 9 months
    • Filter Type
      • Carbon (5 microns)
      • PP (5 microns)
      • PP (1 micron)
    • Filter Performance – Removes:
      • Chlorine
      • Sediments
      • By-products of chlorination
      • Rust and others

Best water filter replacements near me

You can simply buy your water filter replacements or any other Bacfree water filters online through our Bacfree eShop or your favourite marketplaces (Lazada, Shopee ), and your favourite water filter will be delivered to your doorstep – no hassle!

Alternatively, you can visit your nearest Bacfree showroom in any of our Malaysian branches to take a look at your favourite water filters and bring them home!

Click here to find the Bacfree showroom nearest to you!